|
Service level |
FULLY MANAGED VPS |
SEMI-MANAGED VPS |
UNMANAGED VPS |
|
Resolving network issues |
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 |
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Resolving failure to boot |
 |
 |
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Package installation |
 |
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- |
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DNS configuration |
 |
 |
- |
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Free initial security hardening |
 |
 |
- |
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Firewall setup & troubleshooting |
 |
 |
- |
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Troubleshooting script configurations |
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- |
- |
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Assistance on website errors |
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- |
- |
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Custom software installations |
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- |
- |
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Custom apache configuration |
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- |
- |
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Installing Perl/PHP modules |
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- |
- |
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OS management and troubleshooting |
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- |
- |
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Free installation of cPanel/DirectAdmin |
 |
- |
- |
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Load problems or
sluggishness. |
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- |
- |
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Package installations (yum,rpm). |
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- |
- |
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Troubleshooting script /
website errors. |
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- |
- |
|
Google Apps setups. |
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- |
- |
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Best-effort support for 3rd party applications |
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- |
- |