|
Service level |
FULLY MANAGED VPS |
SEMI-MANAGED VPS |
UNMANAGED VPS |
|
Resolving network issues |
 |
|
|
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Resolving failure to boot |
|
|
|
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Package installation |
|
|
- |
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DNS configuration |
|
|
- |
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Free initial security hardening |
|
|
- |
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Firewall setup & troubleshooting |
|
|
- |
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Troubleshooting script configurations |
|
- |
- |
|
Assistance on website errors |
|
- |
- |
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Custom software installations |
|
- |
- |
|
Custom apache configuration |
|
- |
- |
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Installing Perl/PHP modules |
|
- |
- |
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OS management and troubleshooting |
|
- |
- |
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Free installation of cPanel/DirectAdmin |
|
- |
- |
|
Load problems or
sluggishness. |
|
- |
- |
|
Package installations (yum,rpm). |
|
- |
- |
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Troubleshooting script /
website errors. |
|
- |
- |
|
Google Apps setups. |
|
- |
- |
|
Best-effort support for 3rd party applications |
|
- |
- |
