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Massaf Web Solutions seeks to provide the best possible service to
its customers and website owners.
We understand how
important it is to protect your personal information. This document
sets out our privacy policy commitment in respect of personal
information that you may provide to us.
Our Privacy Policy
ensures your right to privacy as we recognize that any personal
information we may collect about you will only be used for the
purposes indicated in our policy. It is important to us that you are
confident that any personal information we collect from you or is
received by us, will be treated with appropriate respect ensuring
protection of your personal information.
Personal Information
When we refer to
personal information we mean information that we directly collect from
you, from which your identity is apparent. This information may
include information or an opinion about you, from which your identity
can reasonably be ascertained.
Why do we collect your Personal
Information?
We collect and receive
personal information from our customers, affiliates and partners or
from other organizations in order to contact you regarding our service
status or for billing related issues and to provide you with up to
date information on our services and the current state of your
account(s) with us. From time to time we may offer other products and
services.
We may display your
website address on our website or on our promotional material to our
potential customers.
We may use your
personal information for credit worthiness check, statistical and
marketing analysis purposes, and research and development purposes.
How do we collect your Personal
Information?
We collect your
personal information during your sign up process to our service or to
our affiliate / partnership program through our application forms. You
may review and update your personal information at anytime by
accessing our web site using your username and password.
To whom will you disclose Personal
Information?
Where possible, we will
inform you, at or before the time of collecting your personal
information, the types of organisations that we intend to disclose
your personal information to.
Sometimes we are
required or authorised by law to disclose your personal information.
Circumstances in which we may disclose your personal information would
be to a Court or Tribunal in response to a request or in response to a
subpoena.
We may collect details
from or disclose your personal information to credit or fraud agencies
or debt recovery agencies for verification or debt collection
purposes.
When required, we may
disclose your personal information to other organisations for the
purpose of fulfilling a your service request.
We may also disclose
your personal information to our professional advisors, including our
accountants, auditors and lawyers, or to other organisations involved
in sale or transfer of our assets.
Direct Marketing
From time to time we
may use your personal information to provide you with current
information about our services, special offers you may find of
interest, changes to our organization, or new products or services
being offered by us or any company we are associated with, seminars,
and conventions.
If you do not wish to
receive marketing information, you may at any time decline to receive
such information by emailing
Support@massaf.com . We will not
charge you for giving effect to your request and will take all
reasonable steps to meet your request at the earliest possible
opportunity.
Updating your Personal
Information
It is important to our
relationship that the personal information we hold about you is
accurate and up to date. During the course of our relationship with
you we will ask you to inform us if any of your personal information
has changed.
If you wish to make any
changes to your personal information, you may access our website,
enter your username and password or contact us. We will generally rely
on you to assist us in informing us if the information we hold about
you is inaccurate or incomplete.
Access to your
Personal Information
We will provide you
with access to your personal information we hold about you. You may
request any additional personal information we hold about you at any
time.
To access personal
information that we hold about you use the contact details specified
above or alter your details through the website, using your username
and password.
Denied access to
Personal Information
There may be situations
where we are not required to provide you with access to your personal
information. For example, such a situation would be information
relating to an existing or anticipated legal proceeding with you, or
if your request is vexatious.
An explanation will be
provided to you, if we deny you access to your personal information we
hold.
Business without
Identifying You
In most circumstances
it will be necessary for us to identify you in order to successfully
do business with you, however, where, it is lawful and practicable to
do so, we will offer you the opportunity of doing business with us,
without providing us with personal information. Such a situation would
be where you make general inquiries about our services or current
promotional offers.
Where sensitive
information is collected, stored, used or transferred about you, we
will only use this information if you have consented or in the
exercise or defense of a legal claim or as required by law. Sensitive
information is information relating to your racial or ethnic origin,
political persuasion, memberships in trade or professional association
or trade unions, sexual preferences, criminal record, or health.
How safe and secure is
the Personal Information we hold about you?
We will take reasonable
steps to protect your personal information by storing it in a secure
environment. We may continue storing your personal information even
after you have terminated your relationship with us.
We will also take
reasonable steps to protect any personal information from misuse, loss
and unauthorized access, modification or disclosure.
Storage and access of
the data on our servers
Due to the nature of
our services, we may hold or store your data on our servers. This can
be in the form of email messages, attachments, files, or databases. We
will not reveal such data to any third party, unless required by the
applicable law. We may transfer your data for backup and disaster
recovery purposes. Such copies will be treated with the same
confidentiality as its originals.
Due to the nature of
the shared hosting service, you should be aware and acknowledge that
your data on our shared hosting service, can potentially be accessed
by other customers.
Further Information
You may request further
information about the way we manage your personal information by
writing or emailing.
Change in our Privacy
Policy
We are constantly
reviewing all of our policies and attempt to keep up to date with
market expectations. Technology is constantly changing, as is the law
and market place practice.
As a consequence we may
change this privacy policy from time to time or as the need arises.
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